费率与服务

坦帕电 is built on a foundation of more than 125 years of providing safe, reliable and affordable energy to homes and businesses across West Central Florida. 今天, 十大国际老虎机平台为超过840人提供服务而感到自豪,000个客户,其中85个,000 businesses – and to deliver electricity with 99.98%服务可靠性. We work year-round to keep your power on while working on important projects that will continue to bring you and your loved ones the service and reliability you deserve, 展望未来.

利率是如何设定的

To ensure fair and reasonable rates for customers, 投资者所有公用事业, 比如十大国际老虎机平台, are regulated by the Florida Public Service Commission (PSC). An electric utility company uses a rate case to formally request an adjustment to the base rate component of customer bills. The PSC holds public hearings on proposed rate changes, allowing customers to voice their concerns and objections to the proposed rates. 最终, the PSC has the final say on the amount 坦帕电 can charge customers, and it is based on their examination of the company’s carefully considered costs to provide safe and reliable electric service, including an opportunity to earn a reasonable return on capital investments. Additional information about how the PSC regulates utilities is available at FloridaPSC.com.

了解更多十大网赌靠谱网址平台的情况 2025年及以后的规划.

典型帐单收费

Whether you're going through your household bills or planning the annual budget for your business, 你想知道你花钱买的是什么. To help you better understand what you’re being charged, we’ve compiled a list of terms and definitions for charges included on typical residential and business bills:

The monthly 基本服务费 is a base rate charge that covers the cost of maintaining your electric meter and the wires that bring electrical service to your home or business. 它还包括抄表的费用, maintaining customer records and accounting for bill payments, 信贷和其他交易. Every customer incurs this charge – even if electricity isn't used during the month.

 

The monthly 电费 includes most of the other costs of producing the electricity you purchase, 除了燃料. This includes the base rate energy charge and conservation, environmental and capacity cost recovery charges. 基准利率 make up the 电费 for large commercial and industrial customers, and all other charges are listed separately on the billing statement.

The monthly 燃料费用 on your bill reflects the cost of the natural gas we use to generate your electricity. We pass these costs directly to you without any markup or profit to 坦帕电. The cost of natural gas changes based on what is happening in the energy market, 就像你汽车的汽油价格一样. When natural gas prices go up or down, your bill will go up or down.

The 防风费 supports work to strengthen our electrical systems that deliver power to your home or business. These investments will help minimize power outages and reduce power restoration time.

This is a temporary charge to recover storm restoration costs that we already incurred.

A charge to recover costs associated with electric meter upgrades and the closing of certain coal-fueled plants to support 坦帕电’s transition to a cleaner energy future.

Depending on the programs you participate in, you may see other items on your bill such as Zap Cap系统®、可再生能源(太阳选择 or 太阳来了), 户外照明分享 和其他人.

我想了解更多关于您账单的信息? 十大国际老虎机平台了解你的账单 page provides additional details, including a video tutorial of your bill.

 

你的能源账单是如何分解图表的

The Difference between Fuel Costs and Base 利率

基准利率 include most of the costs of generating, transmitting and distributing electricity to customers. 基准利率 are the largest portion of your bill at about 60% for 1,000 kWh. 大部分的能量冲锋线项目, 以及基本服务费, on residential customers’ monthly bills consists of base rates. 基准利率 are adjusted periodically to reflect current operating costs. Rate cases are how electric utilities request an adjustment to base rates.

Fuel, such as natural gas, is used to make electricity. 燃料成本 are passed through to customers with no markup or profit to 坦帕电 and are regularly reviewed by the PSC. 和其他公用事业一样, 十大网赌靠谱网址平台每年都会调整其燃料成本, 通常在一月份, and can adjust them at other times if costs change significantly.

十大国际老虎机平台对您的承诺

坦帕电 understands that some customers are experiencing financial hardship, 十大国际老虎机平台想帮忙.

住宅用户

坦帕电 partners with community agencies that can connect you to resources. 十大国际老虎机平台也提供一些程序,比如分享, free energy audits and billing and payment options that can help you manage and reduce your bill.

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企业客户

If you need help paying your electric bill, 坦帕电 has resources to help. 十大国际老虎机平台提供灵活的付款方式, billing and payment options and more energy- and money-saving programs than any other electric utility in the state.

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